This simple mistake could be costing you new customers
How to fix it today
So you’ve got the website, you’re doing all the social sharing. Maybe you’re running ads. But the enquiries aren’t coming. What’s going on?
I come across this one oversight ALL.THE.TIME! It’s so obvious, that it’s easily overlooked but it may be costing you customers.
How to make sure you’re not missing leads
This simple oversight costing you new customers? Here’s what you need to do TODAY!
1 – Test your contact form
If you have a contact page on your site check that the contact form works. Send yourself an email via your site’s contact form so you can experience what your site visitors experience. And any time you perform updates on your (WordPress) site, test the process again.
2 – Make sure you use the right email address
Make sure your email address is entered correctly, and that the contact form sends the email to the right address, one that you check daily. If you just have your email address written, rather than a form, check for typos! It’s so obvious, I know, but when you’re creating pages quickly for your site, mistakes can get missed.
If a designer or developer setup your site for you, make sure your email address is there, not theirs!!!
3 – Set up filters in your Gmail inbox
If you’re a Gmail user, check the tabs for stray emails. If the email from your site gets forwarded to your inbox, hit could be getting filtered out as an ‘Update’ or ‘Promotion’.
In your Gmail inbox, click the gear icon on the top right. Choose ‘Settings’ from the dropdown menu and click on ‘Filters and blocked addresses” and assign emails from your site to be sent to your primary inbox.
Check your Facebook Page emails
Business page messages
Go to your business page and check in the ‘Messages’ tab. Facebook doesn’t notify you in the same way as it does for your ‘Friend’ messages. You could be missing leads there.
Message requests
In your personal Facebook account, click on the messenger icon and choose ‘Message requests’ and then also ‘See filtered requests”. If someone contacts you via messenger and you’re not already ‘Friends’, messages can easily get lost!
I know that some of this may seem insanely obvious. But when you’re making your own site and trying to do a million and one things at a time, small details can get overlooked.
Hope that helps 🙂
Fix your lead flow!
Get your calendar poppin' with perfect fit leads without forking out for ads or using sleazy tactics!
Similar posts
Definition of strategy: Resources to results
What is "strategy"? It's a word that causes confusion because it is used in so many different industries. As far as digital marketing and business strategy are concerned: Strategy is how you make the best use of your current resources to achieve a specific goal. Using...
Taking time off as a solopreneur
I just booked flights to head home to Ireland in July - YAY! I'm really looking forward to seeing friends and family and finally getting to celebrate my 40th (one year late). In the context of working solo, how do you take time off? For me, it's about keeping a...
Work less, earn more? Is that a joke?
We're talented, passionate, and hard-working. That should be enough right? So why do we get stuck in cycles of feast and famine? Stressed out by too much work... then... Stressed out by not enough work. Life is too short for these stress cycles, don't you think?...